• What is 5X?
Ans : PAYBACK 5X is a multi-partner network campaign, which allows you to earn 5 times bonus PAYBACK points on their shopping. You can shop across participating partners and earn 5 times PAYBACK points, these points can be later redeemed for exciting rewards across channels. Registration into the campaign is mandatory for availing the offer.
• How does the 5X points calculation work? Can you please explain?
Ans: During the 5X campaign everyone who registers can earn 5 times the base points with participating PAYBACK partners.
For e.g. if a PAYBACK partner is offering 4 PAYBACK Points per Rs.100 as base point, then they would earn 20 PAYBACK points per Rs.100 during this campaign period.
• How do I earn 5X points?
Ans : To earn 5X points, register & shop across PAYBACK participating partners. PAYBACK offers 4 easy ways of registration:
- Missed call - Give us a missed call from your mobile phone on 0124 – 6746600 – You need to call from phone no. which is registered with PAYBACK.
No charges applicable for missed call.
- Website – Log on to www.payback.in & visit our 5X landing page by clicking 5X banner on the homepage– you just need to feed in your PAYBACK card number to register on the 5X campaign page.
- Facebook - Like us on the PAYBACK India Facebook page – click on the 5X option on the left side of the page and register your PAYBACK card number. You need to give your correct PAYBACK card number while registering
- At Select stores - Visit any of our participating partner stores, fill in coupon and drop it in the dropbox at the counter. Please mention your correct PAYBACK card number and phone number which is registered with PAYBACK
Your registration is subject to validation of your data on PAYBACK systems.
• Why is registration compulsory for 5X?
Ans: Registration has been defined as a part of the promotion. By registering, you agree to participate in the campaign and also show your acceptance of the campaign terms and conditions applicable.
Also, with registration, PAYBACK is able to identify you and provide you with the bonus points applicable during the promotion.
• When will my points get credited?
Ans : 5X campaign registration is on from 1st – 30th April. You can start earning 5X bonus PAYBACK points between 14th – 30th April. Points will be credited in to your PAYBACK account within 30 days of campaign end period.
• Will my regular points and 5X points reflect collectively or as separate entries on the Portal?
Ans: Regular and 5X points will reflect separately in your PAYBACK Account. For more account details visit www.payback.in
• Will I earn 5X points if I use my ICICI bank debit card at a PAYBACK Partner?
Ans : You can earn 5X points on your ICICI bank debit card across participating PAYBACK partners except for online and international transactions. For e.g. Online booking of international flights won’t comply for 5X promotion. For more info on partners, visit www.payback.in
• What happens if I use ICICI bank debit card only and do not swipe my PAYBACK card, what is the action?
Ans : You will earn 5X points on ICICI bank debit card and not on the PAYBACK card. 5 times bonus PAYBACK points offer is not applicable on online and international transactions on ICICI bank debit card
• What happens if I use ICICI bank debit card at a non-participating PAYBACK Partner?
Ans : Once you register, you will earn 5X bonus PAYBACK points on ICICI bank debit card across participating and non-participating PAYBACK partners
• What happens if I use my ICICI bank debit card and PB card at a participating outlet?
Ans : You will earn 5X points on PAYBACK card and additionally you will also earn 5X points on ICICI Bank Debit card
• Why can I not earn 5X points on my ICICI bank credit card?
Ans : ICICI bank credit card is not participating in the 5X campaign hence you can earn only regular PAYBACK base points on your transactions. For more info visit www.payback.in
• Who are the partner offering 5X points ?
Ans : Over 50 partners are participating in PAYBACK’s 5X campaign– online & offline. As showcased across ATL and instore – our national partners are BigBazaar, ICICI bank debit cards, HPCL, MakeMyTrip.com, Offline partners - Ezone, Pantaloons, HomeTown, Megamart, Central, Brand Factory, Univercell, Food Bazaar & Online partners - Baby Oye, Surat Diamonds, FutureBazaar.com, Koovs.com. There are over 40 online partners including affiliate shops participating in this campaign. For more partner details please log on to www.payback.in
• How long is 5X campaign valid?
Ans : 5x campaign is valid from 1 – 30th April. You can register anytime during the month but you can start earning 5X bonus PAYBACK points only between 14th – 30th April. For more info visit www.payback.in
• When can I register for 5X program?
Ans : Registration begins from 1st and end on 30th April. we would suggest you register now to gain maximum from the campaign
• When do I start earning my 5X points?
Ans : You can start earning 5X bonus PAYBACK points between 14th - 30th April, post registration into the campaign
• How can I redeem 5X points?
Ans : PAYBACK offers endless channels of points redemption across partners.
You can visit any of our partner stores and pay for your shopping with your PAYBACK points. You can shop online for electronics, travel etc with points. Visit our catalogue at www.payback.in which lists out whole lots of rewards for you. PAYBACK makes your shopping truly rewarding!
• I have an ICICI bank debit card and do I earn 5X points on it?
Ans : You can earn 5X points only on transactions done offline or at partner retail stores with your ICICI bank debit card and not on credit or other privilege cards. Any online or international transactions don’t qualify for 5X campaign
• Which cities are running 5X promotion?
Ans : PAYBACK partners are present across India. Hence 5X is running across stores online and offline – pan India
• There is an offer at Central where they are giving 2X points on Friday? Is this 5X points above that?
Ans : If there is an ongoing offer at a partner where they are giving 2X points, then member will get 5X points for their transaction if they have registered for 5X campaign. If not registered then members will get 2X points instead of 5X points
• Can I earn 5x points on my PAYBACK card for travel bookings done on
20th April but actual travel dates are beyond campaign period?
Ans : You can earn 5X bonus PAYBACK points post registration for all the transactions that you do between 14th – 30th April even if the travel dates are in future after the campaign period.
• How do I win Samsung Galaxy tab?
Ans : You need to register for 5X campaign which is opened from 1st to 30th April. Randomly computer selected winners would be announced in the first week of May and winner’s names will be published on our website. The offer is not valid for Tamil Nadu.
• How many Samsung Galaxy Tabs are given out as sweepstakes?
Ans : PAYBACK is offering 5 Samsung Galaxy Tabs that can be won by few lucky ones. The offer is not valid for Tamil Nadu.